Important information

Withdrawn Products

Dear Customers,

Below, we present information about products that were available for sale at the Hurtel and have been recalled. We kindly ask you to review the information.

1.

We would like to inform you that in connection with the danger posed by the USB charger of the “Dudao” brand, model “A2EU” (bar code: 6970379615379), marketed by HURTEL sp. z o.o., the Office of Competition and Consumer Protection (OCCP) has initiated proceedings regarding the safety of this product. Laboratory tests have shown that the insulating material used in the charger does not meet the requirements for resistance to high temperatures, which could lead to overheating of the device and potentially create a fire risk. We recommend that you stop using the said product immediately. Please contact our customer service for information on our offer to replace or return the product. Sincerely, HURTEL sp. z o.o. team.

The purchased product can be returned to the address:

Hurtel Sp. z o.o.
ul. Międzyrzecka 12
65-127 Zielona Góra
POLAND

2.

HURTEL sp. z o.o., based in Zielona Gora, informs that the Wozinsky Universal 2 x USB 3.1 A car charger, EAN code 5907769300011, does not meet the requirements set out in the Regulation of the Minister of Development and Finance of December 21, 2016 on the essential requirements for the restriction of the use of certain hazardous substances in electrical and electronic equipment, due to the fact that lead was found to be present in the product in amounts exceeding the permissible value, which poses a threat to human health and the environment. The announcement is published in connection with proceedings before the President of the Office of Competition and Consumer Protection.

The purchased product can be returned to the address:

Hurtel Sp. z o.o.
ul. Międzyrzecka 12
65-127 Zielona Góra
POLAND

3.

By the decision of the manufacturer, Joyroom products:

have been recalled from the market due to damaged batteries, which may be defective and cause the powerbanks to "swell".

Please immediately cease the sale of these products.

Please provide feedback on the number of units you have and return them to the address:

Hurtel Sp. z o.o.
ul. Międzyrzecka 12
65-127 Zielona Góra

The products do not pose a threat to life and health, they are not dangerous products!

2. 

Based on the decision of the Office of Electronic Communications, Joyroom products:

have been recalled from the market due to formal non-compliance of the lack of maximum frequency range in the user manual and non-compliance with emission requirements of the harmonized standard in terms of effective radiated power.

Please immediately cease the sale of these products.

Please provide feedback on the number of units you have and return them to the address:

Hurtel Sp. z o.o.
ul. Międzyrzecka 12
65-127 Zielona Góra

The products do not pose a threat to life and health, they are not dangerous products!

4.

Based on the decision of the Office of Electronic Communications, Wozinsky product:

has been recalled from the market due to identified non-compliance violating the requirements of the Regulation of the Minister of Development and Finance of December 21, 2016, on essential requirements regarding the restriction of the use of certain hazardous substances in electrical and electronic equipment.

Please immediately cease the sale of this product.

Please provide feedback on the number of units you have and return them to the address:

Hurtel Sp. z o.o.
ul. Międzyrzecka 12
65-127 Zielona Góra

The product does not pose a threat to life and health, it is not a dangerous product!